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Frequently asked questions

Questions worth answering plainly.

Is this legitimate?

Yes, and here is how you can check. Licensed providers make every clinical decision. Licensed pharmacies fill every prescription. We are certified by the same bodies that certify legitimate online pharmacies. If any of that were not true, we could not process your payment.

Do I have to get bloodwork?

No, but we strongly recommend it. A blood panel is $20, billed separately at our cost. Almost everything useful your provider can do starts with knowing where you actually are.

Is compounded medication FDA-approved?

No. No compounded medication is FDA-approved, anywhere. Compounded medications are prepared by licensed pharmacies for a specific patient, based on a prescription from a licensed provider. That is a different regulatory pathway from commercially manufactured drugs, and it is a legitimate one. What compounded medications are not is research chemicals — those are not intended for people, and we do not sell them.

How much does it cost?

The founding membership is $129 a month, and founding members keep that rate for as long as their membership stays active. Your membership gives you access to our pricing. Provider visits ($15), blood panels ($20) and medication are each billed separately at our cost. We will always show you every number before you pay anything.

Can I cancel?

Any time. No contract, no cancellation fee.

Can I buy without a membership?

You can browse everything we carry, including prices. Prescription products can only be purchased by members, and every prescription still requires a consultation with a licensed provider, who may decline to prescribe.

Who is the provider?

A licensed provider in the state where you live. Every provider in our network is licensed and independently responsible for their clinical decisions.

What if my provider says no?

Then the answer is no, and you keep your membership and everything else it includes. We would rather that than the alternative.